Router Incompatible
   

Causes

Router firmware later version than Designer version

The software (firmware) in the router may be a later version than the version of Designer you are using. If you have worked in Online mode with this router before, without encountering this error, then it is likely that the router firmware has been upgraded.

 

Solution

  1. Open Routers View, if not already open (click View / Routers)

  2. Locate the router in Routers view and check the version of the software in the router (in the S/W Version column).

  3. Upgrade Designer to the same version that the router is using, or later.

Tip:

  • To avoid this problem in future, if you upgrade the software in routers, ensure that you also upgrade to the current version of Designer.

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